Introduction
Welcome to Polloi. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Learning Management System (LMS) and related services.
By accessing or using Polloi, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our platform or use our services.
Information We Collect
We collect information to provide a personalized learning experience. The types of information we collect include:
Personal Information
- Full name and contact information (email address, phone number)
- Profile picture and professional bio (for instructors)
- Educational background and work experience
- Payment information (processed by secure third-party gateways)
- Account preferences and settings
Learning & Usage Data
- Course progress, quiz results, and assignment submissions
- Interaction with instructors and other students in forums
- Course completion data and earned certificates
- Device information, IP address, and browser type
- Usage patterns and time spent on learning materials
How We Use Your Information
We use the information we collect for various educational purposes, including:
- To provide and maintain our learning platform
- To track your learning progress and issue certificates
- To process course enrollments and payments
- To facilitate communication between students and instructors
- To personalize your learning experience and recommend courses
- To improve our educational content and platform features
- To detect and prevent academic dishonesty or fraudulent activity
- To comply with legal obligations and educational standards
Data Sharing & Disclosure
We may share your information in the following circumstances:
- With instructors for grading and course administration purposes
- With payment processors to complete your transactions
- With cloud hosting and analytics providers to support platform operations
- With potential employers or institutions (only if you choose to share your certificates)
- To comply with legal requirements or protect our rights
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement robust security measures to protect your information, including:
- Data encryption in transit and at rest
- Secure access controls and authentication protocols
- Regular monitoring for security vulnerabilities
- Compliance with industry-standard data protection practices
While we strive for absolute security, please remember that no method of transmission over the internet is 100% secure. We continuously update our security systems to protect your data.
Your Rights
You have certain rights regarding your personal and educational data:
- Access your learning history and account information
- Correct or update your profile and contact details
- Request deletion of your account (subject to educational record retention laws)
- Download your certificates and learning records
- Control your communication preferences
To exercise your rights, please contact us at privacy@polloi.com.
Data Retention
We retain your educational records as long as your account is active to provide continuity in your learning journey.
We may retain certain data for longer periods if required for tax, legal, or legitimate educational reporting purposes.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of any significant changes via email or platform notification.
Continued use of Polloi after such changes signifies your acceptance of the updated policy.
Contact Us
If you have questions about your privacy on Polloi, please reach out: